After you placed the order in www.homeq.com.my website and confirmed the payment, we will process it within 24 hours in weekdays / 48 hours in weekends / 24 hours ~ 72 hours in Public Holiday, and Order will be dispatched in 1 working day so you can receive your purchase within 5 working days.
We have committed ourselves to deliver your parcel to your doorstep within the promised timeframe. However, we do seek your understanding if delays happen as unpredictable factors such as weathers, high order demands and road traffics can cause unwanted delays.
Notification email will send to you once order has been processed by us.
Please check email to get the posting tracking number.